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We are currently looking for outward bound, high power incoming and outgoing experts for the here positions:.

Job Title: Participant Solutions Involvement Expert.

Summary: The Participant Services Engagement Expert, Outbound/Inbound is accountable for taking care of a high quantity of solution demands from Members and suppliers. This is a non-clinical placement.

Critical Responsibilities and Obligations consist of the following. Other obligations may be appointed:.
-Offer remarkable customer solution using telephone.
-Ensures customer satisfaction by offering high quality service, determining client requirements and aiding them with issues/concerns related to healthcare problems.
-Maintain crucial efficiency metrics on outbound/inbound calling programs.
study, identify and issue address, verify eligibility of solution and area recall as needed.
-Meet and support developed service goals and company objectives by meeting and going beyond efficiency requirements.
-Adapts communication design to person standing for varied individual, professional, social, and socio-economic backgrounds.
-Capability to multi-task; at the same time believes, talks and kinds.
-Utilizes exceptional hearing and paying attention capabilities to get detailed information.

-Immediate Hire (June Training Classes).
-Inbound/Outbound Call Center Brokers Needed.
-Temporary and Temporary-to-Permanent Positions Available-Must be open to training lessons.
-Have to have 1 year minimum of telephone call center/contact center experience.
-I-10 / Huebner Location.
-Need to have the ability to manage and fix troubles using strong judgment abilities.
-Must possess basic COMPUTER and keyboarding capabilities. Capacity to manage PBX or numerous line phone systems, pagers, and paging systems preferred.
-Bilingual candidates fluent in English and in Spanish a PLUS, but not REQUIRED.
-If Bilingual have to have the ability to review, create, comprehend directions and brief correspondence in Spanish and English.
-Secondary school Diploma or General Education and learning Degree (GED) required; some.
college chosen.

For consideration, please submit your return to in response to this advertisement or walk in to our office Monday-Friday from 9am-12pm with your return to, work history and documents confirming you are eligible to work in the UNITED STATE

Address is 1100 NW Loop 410 Collection 102 San Antonio, Tx 78213.

You could additionally apply online at

Should be willing to pass a drug monitor after hire.

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